Our Family Serving Yours Since 1964

ELVIS & DORIS ALDRICH

Elvis and Doris Aldrich have been customers of the Jim Brown Company for the past 10 years. We recently changed out their old comfort system with a Trane gas package unit .

The following is a brief encounter of the Aldrich 's experience with the Jim Brown Company .

When asked how they found out about the JBCO , Doris and Elvis said that it was either by a newspaper ad or radio advertisement .

When asked why they chose JBCO and the brand of equipment ; Elvis and Doris said that because of the long term relationship they already had with JBCO as well as being planned service customers . They chose Trane because their old comfort system was Trane and they liked it .

When asked how did the installation team treat you and did they do a professional job on your project ? They said that they did a good job .

When asked if they found the sales presentation to be adequate and if all their questions were answered promptly and efficiently . Elvis and Doris said that Kevin did a good job and was informative . When asked if there was any one person or team that stood out in their minds as being outstanding Elvis said that the installation team was outstanding .

We asked Doris and Elvis if they noticed if there was any thing different since having the new comfort system installed ; they said that there was no discomfort and the new system was quieter .

We asked Doris and Elvis if there was anything that they didn't like about their new comfort system and they said it was too early to tell .

Elvis and Doris would be happy to share their experience with anyone wanting to do business with the JBCO .Just give them a call at 425 -9419 and hear more about their experience with the Jim Brown Company.