Our Family Serving Yours Since 1964

MTN. HOME FIRE DEPARTMENT / HQ

The Jim Brown Company recently changed out the heating system at the main fire station in Mountain Home . We replaced the old system with Lennox hanging tube heaters . These Lennox tube heaters at the fire station having a heating capacity of 400, 000 BTU S. This station is located behind city hall.

Ken Williams is the Fire Chief of Mountain Home .The following is a brief description of his experience with the Jim Brown Company .

When we asked Ken how he found about the JBCO he said that they have just been long time customers .

When asked why did you select our company and the brand of equipment you had installed , Ken said because of the outstanding service they 'd received in the past and present . He chose Lennox because it is a well respected name in the industry as well as the fact that parts and servicing were readily available .

How did the installation team treat you , and did they do a professional job on your project ?

Ken said that the team was '' in and out '' ; a quick and smooth , one day installation .

When asked if he found the sales presentation to be adequate and whether all his questions were answered promptly and efficiently , Ken said Yes and that Kevin was very knowledgeable , quick and fast to respond .

Has the office answered your calls and directed you to the people that you need to speak to quickly and efficiently ? Yes

When asked if there was any one person or team that stood out in your mind as being outstanding ?

Ken said that both J N and Kevin were quick to provide service .

Since having your system in place , what have you noticed that is different ? It is a lot more compact , out of the way and quieter !

When asked if there was anything he didn't like about the new system ? That was a No.

Jim Brown Company asked Ken if he is willing to share his experience with anyone wanting to do business with the JBCO , he said that he would be more than willing to do that .